Prescription Refills:
We ask that all prescription refills be requested at the time
of your office visit. Please assess any refill needs prior
to coming to the office. We will gladly provide you with refills
for up to one year, or your next office visit. Prescription
refill requests at any other time will be assessed a $5 service
charge. Please allow 48
hours for your request to be processed.
Telephone
Calls:
Please feel free to call our office if you have any questions
regarding your condition, medication or treatment. Our office
staff can also assist you with questions regarding appointments,
billing and insurance. We ask that you always spell your name
when leaving messages. Please remember our physicians and
medical assistants are treating patients during the day -
we value your concerns - and will get back to you at our earliest
convenience, which may be at the end of the working day.
Referrals:
Please feel free to call our office if you have any questions
In some instances a referral is needed for insurance and continuity
of care. We ask that you call the office at least 72 hours
in advance at (407)345-0005 ext.102
Patient Services:
We participate with many insurance companies. To ensure we
are still currently participating in your insurance health
plan. We will collect your deductible, co-payment and fees
for non-covered services, along with any balances at the time
of your visit. We accept cash, checks, Master Card, Visa and
Discover. Please call our office at (407)345-0005.
Billing:
If you have questions about an invoice or insurance billing
please contact our billing department at (407)345-0005 ext.
110
Medical
Records :
Your medical records are completely private. To ensure patient
confidentiality, and conforming to HIPAA
regulations, no information regarding your condition will
be released by this office to anyone, including any family
member, without your written consent. If you have questions
about medical records please call us at (407)345-0005 ext.120.
Click here to download
Medical Release Form |
